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Forum of Pakistan Ombudsman at a Glance

We are committed to strengthening public grievance redress mechanisms in the Ombudsman offices of Pakistan and Azad Jammu and Kashmir by enhancing core capacities and achieving higher levels of professionalization in all Ombudsman offices.

Through advocacy and awareness initiatives under a well-coordinated and collective outreach program, we strive to reduce citizens’ tolerance for maladministration.

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Our Core Mission

FPO is dedicated to enhancing accountability, promoting good governance, and empowering Ombudsman offices in Pakistan and Azad Jammu and Kashmir through capacity-building, advocacy, and collective outreach.

Our Strategic Aims

Fostering Ombudsman Excellence: Innovating with technology, inclusive outreach, and efficient processes. Cultivating expertise, defining standards – ensuring transparent and trusted public service.

Our Values

FPO is dedicated to enhancing accountability, promoting good governance, and empowering Ombudsman offices in Pakistan and Azad Jammu and Kashmir through capacity-building, advocacy, and collective outreach.

FPO Executive Body

Muhammad Zafar Hijazi

President FPO, Federal Tax Ombudsman
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Almas Ali Jovindah

Executive Secretary (FPO), Legal Advisor Federal Tax Ombudsman
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Our Members

Muhammad Sohail Rajput

Sind Ombudsman

Ayesha Hamid

Punjab Ombudsman

Muhammad Zafar Hijazi

Federal Tax Ombudsman
Naveed Kamran Baloch

Federal Ombudsman of Pakistan

Fauzia Viqar

FOSPAH

Syed Mumtaz Ali Shah

Insurance Ombudsman

Sirajuddin Aziz                                         Banking Ombudsman

Balochistan Ombudsman

Rubab Mehdi

KPK Ombudsperson

Justice (R) Shahnawaz Tariq

Sindh Ombudsman (PHWWP)

Dr Najma Afzal Khan

Punjab Ombudsperson

Muttahir Zeb 

KPK Ombudsman

Tahira Baloch

Balochistan Ombudsperson

FPO Newsletter

August 2026 Issue

FPO at a Glance

The inception of The Forum of Pakistan’s Ombudsman (FPO) was catalyzed by the visionary impetus of the Federal Tax Ombudsman, culminating in a network that stands as a testament to its commitment. Formally enshrined under the Societies Act (Act XXI of 1860) on June 4, 2011, following its establishment on April 15, 2011, this platform epitomizes a realm of collective aspiration.

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President Forum of Pakistan Ombudsman alongwith members of the FPO presesnting annual reports to the Hon'ble President of Islamic Republic of Pakistan

Our Recent News

News

FPO Member Institution AJK Ombudsman Intervenes After Zakat Dept Declares Living Citizen Deceased; Orders Inquiry and Immediate Aid

MUZAFFARABAD – Highlighting the critical role of ombudsman institutions in addressing administrative lapses and delivering…
News

FPO Member Institution FOSPAH and NADRA Join Hands to Foster Harassment-Free Workplaces Across Pakistan

ISLAMABAD: Reaffirming that a harassment-free workplace is essential for women’s economic empowerment and social justice,…
News

FPO Member Institution ‘Office of the Ombudsman Punjab’ Achieves Prestigious ISO/IEC 27001:2022 Certification for Information Security

ISLAMABAD / LAHORE: In a significant step toward bolstering public trust and digital governance across…
News

Wafaqi Mohtasib Abbottabad Secures Rs 581,000 Insurance Claim for Widow After Year-Long Delay

ABBOTTABAD: A widow from Abbottabad district has received a cheque of Rs 581,000 from the…

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