PESHAWAR: In a major step toward fostering collaborative governance and institutional excellence, the Honourable Punjab Ombudsperson, H.E. Dr. Najma Afzal Khan, paid an official visit to the Ombudsperson Secretariat of Khyber Pakhtunkhwa.
The high-level visit was undertaken to observe and learn from the best practices, innovative institutional frameworks, and highly efficient grievance redressal mechanisms established by the Khyber Pakhtunkhwa Secretariat. The engagement provided a valuable platform for both provincial institutions to exchange knowledge, share strategic experiences, and reinforce bilateral cooperation in administrative justice.
Under the visionary leadership of the Honourable Ombudsperson Khyber Pakhtunkhwa, H.E. Rubab Mehdi, the KP Secretariat has emerged as a benchmark institution, widely recognized for ensuring transparency, accountability, and the timely restoration of citizens’ rights. The visit by H.E. Dr. Najma Afzal Khan stands as a testament to the KP Secretariat’s exemplary performance and its status as a model for effective public grievance redressal.
These inter-provincial engagements underscore a shared commitment to learning from successful institutional models. By aligning efforts and exchanging expertise, both secretariats aim to collectively advance a more responsive, transparent, and citizen-centric system of administrative justice across Pakistan.
