QUETTA: The Federal Ombudsman (FO) Regional Office directed Sui Southern Gas Company (SSGC) to provide relief of Rs101,500 to petitioner Mehwish in view of a gas bill correction on Thursday.
The petitioner, Mehwish, said that she received an unfair bill from the gas office, for which she requested the concerned department several times to correct it, but there was no hearing. She therefore contacted the Federal Ombudsman Regional Office Quetta to seek justice and filed a petition against the concerned department.
As soon as the request was received, the Federal Ombudsman Quetta initiated a timely inquiry, summoned the concerned department, and started an immediate hearing of the case. During the hearing, the concerned department could not give a satisfactory answer, following which the Federal Ombudsman issued orders that the petitioner’s gas bill be corrected immediately.
As soon as the orders were received, the concerned department corrected the petitioner’s gas bill, providing her with a relief of Rs101,500.
The petitioner thanked the Federal Ombudsman for this timely and fair decision.
