Muzaffarabad: The Office of the Ombudsman Azad Jammu and Kashmir has successfully secured the recovery and return of Rs. 119,594 to a complainant following its timely intervention and effective decision.
According to details, the complainant approached the Ombudsman institution for redressal of a grievance. After reviewing the matter, the Office issued an effective decision, leading to the successful return of the amount to the complainant.
The complainant expressed gratitude to the Office of the Ombudsman for providing timely relief and ensuring that the concerned department remained answerable in accordance with law and justice.
Officials said the case reflects the institution’s continued commitment to protecting citizens’ rights and providing free, prompt, and accessible justice. The Office reaffirmed that every citizen has the right to seek redressal of complaints without unnecessary delay or financial burden.
The successful resolution was described as another example of the Ombudsman institution’s role in ensuring accountability, fairness, and justice for aggrieved citizens across Azad Jammu and Kashmir.
