JAFFARABAD: On the directives of the Federal Ombudsman, a resident of Jaffarabad, Mr. Muhammad Suleman, has been granted relief of Rs113,849 in his electricity bill after his complaint of excessive billing was upheld.
According to details, Mr. Suleman had approached the Ombudsman seeking redress against inflated charges. Upon review of the case, the Federal Ombudsman directed the concerned authorities to correct the bill and provide immediate financial relief.
Following these instructions, the relevant department implemented the decision and adjusted the billed amount, ensuring prompt relief to the consumer.
The case underscores the role of the Federal Ombudsman in addressing public grievances and promoting accountability in utility services.
