HYDERABAD: Wafaqi Mohtasib (Ombudsman), Mr. Naveed Kamran Baloch, paid an official visit to the Wafaqi Mohtasib Secretariat (WMS), Regional Office Hyderabad, where he reviewed performance and discussed measures to improve public service delivery.
During the visit, he held a detailed meeting with Regional Head Mr. Ghulam Rasool Ahpan. The meeting was attended by senior officers, including Senior Advisor Dr. Syed Rizwan Ahmed, Advisor Dr. Shaikh Imtiaz Ali, Deputy Director Mr. Qazi Nazim Naeem, and Assistant Registrar/Implementation Officer Mr. Munir Ahmed.
Mr. Baloch was briefed on the office’s performance, case disposal rate, and the implementation status of decisions. The discussion also focused on ensuring faster redressal of public complaints and enhancing overall service delivery.
Appreciating the efforts of the Hyderabad Regional Office, Mr. Baloch emphasized the importance of improving efficiency, transparency, and promptness in resolving complaints. He directed officers to strictly adhere to timelines and maintain close coordination with complainants to ensure effective implementation of decisions.
The visit concluded with a reaffirmation of the Secretariat’s commitment to providing speedy, free-of-cost justice and maintaining high standards of administrative accountability.
