PESHAWAR: A high-level meeting was held between Rubab Mehdi, Ombudsperson Khyber Pakhtunkhwa, and Mr. Ghulam Ali, Director General Law, Human Rights and Parliamentary Affairs, marking a significant step toward strengthening institutional coordination and improving public service delivery.
During the meeting, both dignitaries emphasized collaborative governance, transparency, and efficient grievance redressal mechanisms, underscoring the need for a people-centered approach to address citizens’ concerns. The discussion focused on enhancing inter-departmental cooperation, streamlining complaint resolution systems, and adopting modern administrative practices to improve operational efficiency.
Hon’ble ombudsperson Rubab Mehdi highlighted the critical importance of timely justice and institutional accountability, reaffirming the Ombudsperson’s office’s commitment to safeguarding public rights and ensuring responsive, fair, and accountable administrative processes.
In response, Mr. Ghulam Ali reaffirmed his department’s dedication to supporting reform initiatives and implementing practical solutions aligned with public interest and national development goals. Both sides agreed on sustained collaboration, improved information sharing, and joint capacity-building efforts to reduce procedural delays, enhance transparency, and raise service standards across government institutions.
The meeting concluded with a shared commitment to continued dialogue, strategic cooperation, and the development of joint action plans aimed at promoting institutional harmony and better governance outcomes, reinforcing public welfare as the central focus of policymaking and implementation.
